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How Does the Employee Assistance Program Work?
How Does the Employee Assistance Program Work?
The Employee Assistance Program is a 24/7 telephone-based support line that employees and their cohabiting family members can access for both work-related and personal matters.
Employees may use this service to address issues that negatively affect their productivity and performance at work. They can receive psychological counseling and other forms of support from our expert professionals.
The ÇADEM Employee Assistance Program operates through a 24/7 accessible call center. Employees who require support can contact a company-specific phone number and state their needs. Our call center staff forwards the request to the relevant specialist, and the employee receives a response within 24 hours.
Scope of Services
- All services are provided 24/7 with unlimited telephone access
- Psychological counseling packages include a number of free sessions determined according to the company’s needs
- Career counseling services can be provided online and include a number of free sessions tailored to the company’s package
- All other services are delivered via telephone
Program Purpose
The purpose of the ÇADEM Employee Assistance Program is to enhance individuals’ quality of life and well-being, improve performance, productivity, and employee engagement, and strengthen employer branding.